Duties include

• Assisting with the day-to-day control and coordination of workshop activities.
• Allocating work fairly and effectively to technicians and apprentices.
• Monitoring repair quality and ensuring work is completed to required standards.
• Maximising workshop productivity and labour utilisation.
• Ensuring all parts, materials and consumables are accurately recorded for invoicing.
• Tracking job progress and ensuring efficient turnaround times.
• Supporting technician development through coaching and training.
• Maintaining workshop discipline, safety compliance and housekeeping standards.
• Overseeing the correct use and care of workshop equipment, tools and diagnostic systems.
• Liaising with customers and internal departments to resolve technical and service-related matters.
• Ensuring repair orders, defect coding and workshop documentation are completed accurately.
• Managing supplier and sublet repair relationships to ensure quality, cost control and timely delivery.
• Safeguarding customer vehicles, workshop assets and company property.

• Minimum of 3 years plus experience in a Workshop Foreman, Senior Technician, Team Leader or Assistant Workshop Controller role.
• Diagnostic skills/ability.
• Strong technical automotive knowledge and diagnostic ability.
• Technician qualification – Red Seal.
• Proven ability to supervise and motivate a team of technicians.
• Excellent planning, organisational and problem-solving skills.
• Sound understanding of workshop administration and job card processes.
• Ability to handle customer concerns professionally and effectively.
• Knowledge of workshop health and safety regulations.
• Proficient in Microsoft Word, Excel, Outlook
• Autoline or similar DMS knowledge
• Valid driver's licence.
• Clear Criminal record.