Responsibilities:
Business Development and Revenue Growth:
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Develop and implement annual and quarterly business development plans aligned with the company’s strategic and revenue objectives.
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Identify and pursue new business opportunities across pharmaceutical companies, biotechnology companies, contract research organizations, healthcare institutions, government agencies, academic institutions, development partners, and investors.
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Build and maintain a strong pipeline of qualified business opportunities.
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Generate leads through industry research, networking, conferences, referrals, partnerships, and direct client engagement.
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Convert qualified opportunities into signed contracts, purchase orders, framework agreements, and strategic partnerships.
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Support the commercialisation and market expansion of Xcene’s services and products.
Client and Partnership Management:
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Establish and maintain strong relationships with sponsors, clients, investigators, institutions, regulators, manufacturers, distributors, and strategic partners.
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Serve as a primary commercial contact for prospective clients during the opportunity-development stage.
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Understand client needs and coordinate internal teams to develop appropriate solutions.
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Conduct regular follow-up with clients and partners to strengthen relationships and identify additional opportunities.
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Support client retention, account growth, and cross-selling across Xcene Group services.
Proposals and Commercial Management:
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Lead the preparation of expressions of interest, capability statements, proposals, quotations, requests for information, requests for proposals, and tender submissions.
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Coordinate feasibility assessments, cost estimates, timelines, and operational inputs from relevant departments.
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Maintain proposal trackers and ensure all submissions are accurate, competitive, compliant, and delivered on time.
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Participate in commercial negotiations and support the development of pricing structures, contract terms, and partnership models.
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Work with Legal, Finance, Quality, Regulatory, and Operations teams to ensure agreements are commercially viable and operationally achievable.
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Maintain organized records of proposals, contracts, client communications, and business development activities.
Market Intelligence and Strategy:
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Conduct market research to identify emerging trends, competitors, potential clients, new products, therapeutic opportunities, and industry developments.
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Monitor developments within the pharmaceutical, biotechnology, clinical research, laboratory, diagnostics, and healthcare sectors.
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Develop market-entry and client-acquisition strategies for priority services, products, therapeutic areas, and geographic markets.
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Provide management with regular reports on market opportunities, competitor activity, client needs, and commercial risks.
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Recommend new services, products, partnerships, and markets based on identified opportunities.
Internal Coordination:
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Work closely with operations, clinical research, laboratory, regulatory, quality assurance, finance, marketing, and project management teams.
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Ensure that business commitments made to clients are clearly communicated and can be delivered by the relevant operational teams.
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Facilitate opportunity handover meetings following contract award.
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Monitor the transition of new opportunities from business development to project initiation.
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Support the development of marketing materials, corporate presentations, service brochures, and client-specific capability documents.
Conferences and Corporate Representation:
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Represent Xcene at conferences, exhibitions, investor meetings, industry events, scientific meetings, and networking engagements.
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Coordinate client meetings, site visits, presentations, and corporate capability demonstrations.
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Deliver professional presentations on Xcene’s capabilities, services, products, infrastructure, and regional experience.
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Develop relationships with professional associations, trade organizations, government agencies, and industry stakeholders.
Requirements:
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Bachelor’s degree in business administration, marketing, pharmacy, life sciences, public health, biomedical sciences, or a related discipline.
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A master’s degree, MBA, or relevant professional certification is an advantage.
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Minimum of five years of experience in business development, sales, partnerships, account management, or commercial strategy.
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Experience within the pharmaceutical, clinical research, biotechnology, laboratory, diagnostics, healthcare, or life sciences industry is strongly preferred.
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Demonstrated experience developing proposals, managing client relationships, negotiating commercial opportunities, and closing business.
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Proven ability to meet revenue and business development targets.
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Experience working with local and international clients is an advantage.
Required Competencies:
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Strong commercial awareness and business-development capability.
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Excellent written and verbal communication skills.
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Strong proposal writing and presentation skills.
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Effective negotiation and relationship-management skills.
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Ability to understand technical and scientific service offerings and translate them into clear client solutions.
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Strong analytical, market-research, and strategic-planning skills.
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Ability to manage multiple opportunities and deadlines simultaneously.
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High level of professionalism, integrity, accountability, and confidentiality.
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Ability to work independently while collaborating effectively across departments.
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Proficiency in Microsoft Office, customer relationship management systems, proposal trackers, and business reporting tools.
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Willingness to travel locally and internationally when required.
Preferred Personal Attributes:
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Results-oriented and commercially driven.
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Proactive, confident, and persuasive.
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Highly organized and attentive to detail.
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Relationship-focused and client-centered.
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Comfortable engaging senior executives, scientific leaders, regulators, investors, and institutional partners.
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Able to operate effectively in a fast-paced and evolving organization.
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Committed to advancing healthcare, research, pharmaceutical development, and innovation across Africa.
Key Performance Indicators:
- Achievement of agreed revenue and contract-value targets.
- Number and value of qualified opportunities added to the pipeline.
- Number of new clients and strategic partners secured.
- Proposal-to-contract conversion rate.
- Timeliness and quality of proposal and tender submissions.
- Growth of existing client accounts.
- Accuracy and consistency of business development reporting.
- Client retention and satisfaction.
- Number of strategic meetings, presentations, and partnership engagements completed.
- Successful handover of awarded projects to operational teams.