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Commissions Administrator (Financial Services Sector)

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Job Details

Our Client, in the a prominent brand in the Financial Services Industry, is seeking to employ a Commissions Administrator to their team based in Sandhurst, Johannesburg.

The future incumbent takes responsibility for the central point of contact for all commissions processing / income processing, distributed to the Financial Planning Partners. Furthermore, the future incumbent plays a critical role in the day-to-day operations of the organization, interacting daily with Financial Planning Partners, Assistants, Finance and the MIS Team amongst others.

In simple terms, a commissions administrator is a person responsible for managing, calculating, and processing commission payments to sales agents.

Knowledge and understanding of the Financial Services Industry including basic product knowledge and related commission / fee payment processes – understanding commission calculations - an advantage. Knowledge of the operations and client services environment an advantage

Requirements:

  • Post Grade 12 / tertiary qualification in a related field advantageous.
  • 2-3 years’ experience in an Operations and Client Services (or similar pressurized) environment or,
  • 2-3 years’ experience in dealing with commission / fee processes and payments as well as exposure to financial
    processes (invoicing and payments).
  • Knowledge and understanding of the Financial Services Industry including basic product knowledge and related commission / fee payment processes – understanding commission calculations - an advantage.
  • Knowledge of the operations and client services environment an advantage.

Responsibilities, but not limited to:

  • Provide general office support, including reception duties, facilities coordination, and ordering of stationery and refreshments.
  • Monitor shared email accounts and assist with client transactions, including processing withdrawals and opening accounts.
  • Manage commission processes, including maintaining employee data, reconciling bank statements, and processing commission payments.
  • Handle queries from internal teams and external providers, and manage invoices and statements.
  • Perform month-end reconciliations and support finance reporting requirements.
  • Collaborate with internal teams and contribute to overall business operations and initiatives.
  • Ensure compliance with company policies, procedures, and values while supporting a collaborative and inclusive work environment.

Please note that should you not receive a response within 2 weeks of applying, you may consider your application unsuccessful.

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