What You'll Bring

• 2–3 years' experience in Customer Success, Client Relationship Management or Account Management within the ICT, ISP or Telecoms industry (a must)
• Excellent telephone, verbal and written communication skills
• Strong administration and organisational skills, with CRM experience
• A genuine, warm, people-first personality
• Calm, solutions-focused energy, even under pressure

Who Will Thrive Here
This role suits someone with real staying power – a hard worker with excellent work ethic who wants to build a long-term career, not just fill a seat. If you're proactive, dependable, take ownership of your work, and want to be part of a team where your effort is seen and valued, this is the environment for you.
What's On Offer

• Competitive, market-related salary
• A stable, growing business with genuinely good culture
• A supportive team environment where you're valued as part of the work family
• Real opportunity to make a meaningful impact on customer satisfaction and the business's success

If you're ready to bring your relationship-building skills to a company that will invest in you long-term, we'd love to hear from you.