The Operator is responsible of key
tasks such as end of day batch runs, generation and printing of statements and
reports as well as monitoring of 24 X 7 application services.
KEY RESPONSIBILITIES:
- Perform batch run, end of day tasks, extractions, file uploads and downloads
- Monitoring activity and access of the Data Centre and its operations
section to ensure that there is compliance of security policies.
- Monitoring server, data center and UPS rooms as per instructions and
checklists
- Monitor ATMs, servers, storage, network, logs and error reports.
- Perform system and application backups.
- Monitor system console for error messages, log and escalate problem to system
and application administrator.
- Coordinate with other system administrators to guarantee that uptime is
maximized so that the data center can provide quality services.
- Generate, print and distribute daily & monthly reports.
- Generate, print statements and correspondences.
- Handle all user queries efficiently.
PREREQUISITES:
- Candidate should have a diploma in Information Technology from a recognized
institution or any qualification accepted by the bank.
- Alternatively, candidate may have 2 A levels and advanced level
certificate in IT.
- Candidate should preferably have some experience in the same field.
SKILLS:
- Willing to work on shifts as data centers work round-the-clock.
- Ability to provide an appropriate level of attention to detail and
accuracy in a fast-paced, process driven environment
- Ability to multitask
- Good verbal and written communication skills
- Planning, organising and reporting
- Process and quality driven with high attention to detail
- Problem solving and solution oriented
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