Position Closed: Digital Signage Monitoring Specialist

This Position is Closed

Sorry, this position is no longer available. The job posting has expired and we are not accepting new applications at this time.

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Minimum Requirements

Exceptional attention to detail and accuracy.
Strong sense of responsibility and ownership.
Ability to remain calm and work efficiently under pressure.
Good verbal and written communication skills in Afrikaans and English, as the role requires communication with clients and colleagues in both languages.
Good technical aptitude and willingness to learn new systems.
Comfortable using computers, software applications, and basic troubleshooting tools.
Ability to follow processes and work independently.

Key Responsibilities:

Monitor digital display systems nationwide using the company's proprietary software.
Identify and investigate offline screens or system faults.
Perform basic remote troubleshooting and diagnostics.
Contact client sites to assist with first-line fault finding.
Accurately log and route support tickets to the relevant technical teams.
Coordinate with internal IT teams and field technicians to ensure issues are resolved efficiently.
Communicate professionally with clients and technical staff via telephone and WhatsApp.
Ensure all tickets are updated, closed, and dispatched correctly before the end of each day.

Please note that: Only shortlisted candidates will be contacted.