Minimum Requirements

• Grade 12 (Matric)
• Hospitality qualification advantageous
• Minimum 2 years' experience as a Food & Beverage Supervisor within a 4 or 5-star hotel or resort.
• Previous experience supervising a busy outdoor or poolside restaurant advantageous
• Strong knowledge of food and beverage service standards
• Experience with Micros Simphony and POS systems preferred
• Excellent leadership, communication and organisational skills
• Ability to perform well under pressure in a fast-paced environment
• Guest-focused with a professional and well-groomed appearance
• Willing to work weekends, public holidays and flexible shifts
• Valid South African ID or valid work permit

Key Responsibilities

• Supervise the daily operations of the busy Pool Deck food and beverage outlet
• Lead, motivate and support the service team to deliver exceptional guest experiences
• Ensure efficient and professional food and beverage service throughout trading hours
• Monitor service standards, cleanliness and presentation across the outlet
• Assist with staff scheduling, training and performance management
• Handle guest requests and resolve complaints promptly and professionally
• Monitor stock levels and assist with stock control procedures
• Ensure compliance with food safety, hygiene and health & safety standards
• Work closely with the kitchen and bar teams to ensure efficient service
• Assist with cash handling, opening and closing procedures, and daily operational reporting

What We're Looking For
We are looking for a confident, hands-on supervisor who enjoys leading from the floor and thrives in a busy, high-volume hospitality environment. The successful candidate will be proactive, service-focused, and able to motivate a team while ensuring every guest receives outstanding service in a vibrant poolside setting.

Only candidates who meet the minimum requirements will be contacted.