Front Office Manager

Full Time 2 months ago Western Cape, South Africa

Employment Information

Industry Tourism/Hospitality

Job Level Experienced Professional

Open Positions 1

Applicants 0

Job Type Full Time

Location Western Cape, South Africa, South Africa

Apply Before Jul 24, 2026

The Front Office Manager is accountable for the monitoring, team management and delivery of front desk activities (check-in, check-out, night audit, guest relations and luggage services), ensuring that internal (SOP’s) and external (grading) standards and procedures are continuously achieved
Client disputes / queries are resolved and that the customer experience provided by the department is professionally executed in line with company standards and legislative requirements

Minimum requirements:

3 Year Hotel School Diploma or equivalent National Qualification at a Diploma level
Minimum of 7 years’ experience with 3 years in a supervisory /management position in the hospitality industry
Previous experience in duty management is an advantage

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