Key Responsibilities
 
Pallet Control & Tracking

• Take full responsibility and accountability for pallet control and management within the warehouse and at customer sites nationally.
• Maintain and update pallet details for all customers on the database.
• Perform daily capturing and reconciliation of pallet movements to and from customers and depots.
• Track pallets de-hired off the pallet account and resolve outstanding pallet issues and stock variances.
• Conduct a daily reconciliation of physical pallets, pallets in warehouse, pallets in transit, and pallets received.
• Perform weekly stocktakes of pallets to ensure accurate and efficient control.
• Present weekly physical pallet reconciliation reports to management.

• Ensure accurate Customer Record Cards are maintained as hard copies and made available when required.
• Conduct weekly and monthly reconciliation of pallet costs and counts to eliminate pallet losses.
• Liaise regularly with customers regarding pallet recoveries.
• Reconcile the pallet account to portfolio and resolve all outstanding queries to prevent excessive costs on the pallet account.
• Manage the collection of pallets from customers effectively and timeously.
• Raise queries for any incorrect charges identified on the pallet account.

• Ensure all documents are verified, updated daily, and distributed to relevant departments timeously.
• Effectively control and manage pallet costs and minimise pallet losses.
• Collaborate with teammates to maximise efficiencies and implement best practice.

• Grade 12 / Matric (essential).
• Minimum of 4 years' experience in a manufacturing and warehouse environment.
• Experience with Sage (essential).
• Exposure to pallet management, stock control, or logistics administration (advantageous).