Key Responsibilities:
Sales & Customer Management:
- Manage and motivate the internal sales team to achieve sales targets and KPIs.
- Develop and maintain strong relationships with contractors, electricians, industrial clients, and retail customers.
- Ensure timely and accurate preparation of quotations, tenders and pricing.
- Handle escalated customer queries, complaints and account issues professionally.
- Identify upselling and cross-selling opportunities across product ranges.
- Work closely with external sales representatives to support customer growth.
Team Leadership:- Supervise, coach and train internal sales staff.
- Monitor staff performance and provide regular feedback and development plans.
- Schedule workloads and ensure adequate customer support coverage.
- Promote a high-performance and customer-focused culture.
Operational Management:- Ensure accurate order processing, invoicing and follow-up.
- Monitor stock availability and coordinate with procurement and warehouse teams.
- Assist in managing pricing structures, margins and discount controls.
- Ensure compliance with company policies and procedures.
- Prepare sales reports, forecasts, and performance analysis.
Business Development:- Support branch growth initiatives and strategic sales plans.
- Identify new business opportunities and target markets.
- Maintain awareness of competitor activity and market trends within the electrical industry.
Minimum Requirements- Matric.
- Diploma or qualification in Sales, Business Management or Electrical Engineering (advantageous).
- 5+ years’ experience in electrical wholesale or distribution sales.
- 2+ years’ experience in a supervisory or management role.
- Strong knowledge of electrical products, components and industry terminology.
- Proficiency in ERP systems and Microsoft Office.
Please note:Should you not meet the minimum requirements or hear from us within 14 days from date of advertising, please accept your application as being unsuccessful.
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