Inventory / Dispatch Administrator

Key Responsibilities

Inventory & Stock Control

• Maintain strict control over stock accuracy and system vs physical reconciliation
• Monitor stock levels and support warehouse teams with inventory management
• Identify and resolve stock discrepancies timeously

Order Management & Backorders

• Manage open sales orders and ensure timely closure
• Track and prioritise backorders based on stock availability
• Ensure accurate order verification prior to dispatch

Dispatch Planning & Execution

• Prepare daily trip sheets using Syspro
• Plan and support route optimisation and load consolidation (NDD-based planning)
• Oversee accurate picking, invoicing, and dispatch documentation

Transport & Coordination

• Liaise with 3PL transport providers to confirm delivery schedules
• Communicate delays, changes, and updates to internal teams and customers
• Ensure delivery execution aligns with operational plans

Reporting & System Control

• Run and validate DOTIF and related operational reports
• Maintain accurate Syspro records and documentation integrity
• Track KPIs including delivery performance and order accuracy

Minimum Requirements

• Matric / Grade 12 essential
• Minimum 3 years’ experience in warehouse, dispatch, or stock control role
• Strong Syspro (or similar ERP system) experience essential
• Solid understanding of inventory control processes
• Code 08 driver’s licence and own transport essential
• Experience in chemical manufacturing or industrial environment advantageous
• Strong attention to detail and ability to work under pressure

Key Competencies

• Strong stock control and analytical ability
• Excellent planning and organisational skills
• High attention to detail and accuracy
• Strong communication and coordination skills
• Ability to manage deadlines and operational pressure
• Problem-solving and proactive mindset

Behavioural Attributes

• Responsible and accountable
• Highly organised and structured
• Team-oriented with operational discipline
• Integrity-driven with strong work ethic
• Quality and safety conscious