Responsibilities:

• Educate customers on the correct use and interpretation of diagnostic products
• Develop deep technical knowledge of all company products, including usage, limitations, and advantages.
• Conduct product demonstrations, training sessions, and presentations for clients (healthcare professionals, laboratories, and distributors)
• Support the sales and business development efforts by providing technical expertise during clients’ engagements.
• Troubleshoot product-related issues for customers and provide a solution.
• Collaborate closely with the sales team to drive product adoption and market penetration.
• Assist in validation, field testing, and quality control of products.
• Gather and document customer feedback and market insights to support product improvement and strategy.
• Ensure all product-related activities align with quality and regulatory standards.
• Stay updated on industry trends and competitor products and advancements in diagnostic technologies.

Requirements:

• Bachelor’s degree in medical laboratory science, microbiology, biochemistry, science laboratory technology, or a related field.
• Valid practicing license (e.g., MLSCN).
• Minimum of five (5) years’ experience in a clinical or diagnostic laboratory.
• Experience with rapid diagnostic test kits is an added advantage.
• Prior exposure to sales, training, or customer-facing roles is a strong advantage.
• Strong understanding of diagnostic products and laboratory principles
• Excellent communication skills (ability to teach and explain products clearly)
• Confidence in presenting and interacting with healthcare professionals.
• Commercial awareness and interest in sales/business development
• Problem-solving and troubleshooting ability.
• Self-driven, proactive, and target-oriented.
• Ability to simplify technical information for non-technical audiences.
• Good documentation and reporting skills.

Note: Compensation is competitive and based on experience, capability, and performance expectations.

Application Closing Date: May 25th, 2026. (Only the shortlisted candidate will be contacted.)