Key Responsibilities: 

• Welcome visitors and provide professional reception and front-office support.
• Answer and direct incoming telephone calls and respond to email enquiries.
• Assist with general administrative and office support duties.
• Prepare, scan, copy, file, and maintain physical and electronic documents.
• Delivering and collecting legal documents.
• Schedule appointments and assist with diary management when required.
• Maintain accurate records and ensure all documentation is organised and up to date.
• Ensure reception and common office areas are neat and presentable.
• Maintain strict confidentiality of client and company information.
• Provide administrative support to the Director and other team members.
• Perform any other reasonable administrative duties as assigned.

Minimum Requirements

• Grade 12 (Matric) is essential.
• A certificate, diploma, or degree in Business Administration, Office Administration, Office Management, Legal Administration, Public Management, or a related field.
• Computer literate with proficiency in Microsoft Office (Word, Outlook, Excel).
• Valid driver's licence (preferred or essential if document deliveries form a significant part of the role).
• Good command of English and Afrikaans, both written and verbal.
• No prior work experience required; previous administrative or reception experience will be advantageous.

Knowledge & Skills

• Strong verbal and written communication skills.
• Good organisational and time management skills.
• Excellent attention to detail and accuracy.
• Ability to follow instructions and work independently.
• Professional telephone etiquette and customer service skills.
• Ability to prioritise tasks and meet deadlines.
• Strong interpersonal skills and a professional attitude.
• Ability to handle confidential information with discretion.
• Basic typing and data-capturing skills.

Personal Attributes

• Honest, trustworthy, and reliable.
• Professional appearance and conduct.
• Willingness to learn and develop new skills.
• Positive attitude and strong work ethic.
• Punctual and dependable.
• Ability to work well both independently and as part of a team.
• Adaptable and able to multitask in a busy office environment.