This role is far more varied than a traditional receptionist position and would suit someone who is bubbly, proactive, highly organised, administrative-orientated, and self-motivated who ideally has worked in the property industry in one of these roles. The successful candidate would provide front office, sales, and rentals administrative support, while also assisting with the smooth day-to-day running of the office.
Responsibilities:
This is an office administration and support role in a real estate environment, including:- Answering calls, directing calls, and welcoming clients
- Opening and closing the office and managing basic front desk operations
- Managing office logistics (keys register, stationery, supplies)
- Coordinating meeting rooms and arranging refreshments for meetings
- Supporting sales and rental teams with property listings and uploads
- Preparing marketing materials (e.g. window displays)
- Maintaining sales records and basic reporting
- Assisting with compliance tasks (FICA documentation)
- Handling rental admin: scanning, filing, and managing lease documents in Google Drive and CRM systems
- Supporting lease renewals, addendums, and follow-ups with landlords/tenants
- General administrative support across the office
- Light marketing tasks (e.g. 2–3 social media posts per month and scheduling content)
Requirements:
Essential
- Strong computer literacy and ability to learn systems quickly
- Confident using Google Workspace and Google Drive
- Comfortable working with CRM systems and online platforms
- Good general administrative and organisational skills
- Ability to handle document management accurately (filing, scanning, storage)
Advantageous (not required)
- Experience with PayProp and/or WeConnectU
- Strong Excel skills (for reporting and record keeping)
- Experience using Canva (for basic marketing content)