Ops Coordinator:Customer AcctsReceivable

Introduction:

Join Our Team as an Operations Coordinator: Customer Accounts Receivable 

Komatsu South Africa is a leading name in the Mining and Construction/OEM Industry. We are currently seeking a dynamic individual to join our team in the specialized role of Operations Coordinator: Customer Accounts Receivable.

Role Overview:
As an Operations Coordinator, you will be responsible for supervising and executing financial credit control while maintaining the integrity of customer accounts within your designated region. This role plays a crucial part in ensuring smooth business processes and effective customer management.

 Key Responsibilities:

• Processes customer payments.
• Monitor & control petty cash/supplier payments.
• Conduct daily cash-up & credit card reconciliation procedures/authorization.
• Follows up with debtors/other stakeholders with regards to unallocated debtors & default payments.
• Disseminating forms to customers and collating required documents for new accounts
• Obtaining approval for submission of new Customer Account
• Liaising with customers with regard to requirements and documentation for new accounts
• Checking that the new credit application form received is complete and correct for new accounts
• Phoning trade references and checking information submitted on forms/ documentation for new accounts
• Requesting bank code from Standard Bank
• Checking the Bureau (Experian) report has been requested
• Completing internal form for a new application or increase of credit limit once trade references and bank code have been obtained
• Obtaining approval signatures as per procedure
• Obtaining/printing the Debtor Age Analysis
• Allocating payment received against the invoices on the Age analysis According to remittance received
• Noting queries as listed in the creditor's reconciliation received from customers
• Allocating payments on the Komatsu ERP system
• Reconciling customer accounts monthly
• Reconciling cash accounts daily
• Creating internal transfer requests when required and within procedure, and attaching documents for authorisation and processing by Finance
• Reconciling the customer account to prove the credit balance
• Completing requests for debtors' refund forms
• Obtaining approval for refund as per procedure