Qualifications & Experience
- Matric (Grade 12)
- Relevant Diploma in Quality, Manufacturing, Engineering, or related field
- Bachelor’s degree in quality, Manufacturing, Engineering, or related discipline (advantageous)
- Minimum 5 years’ experience in Quality Assurance and Quality Control within automotive or steel manufacturing
- Experience in press, weld, or metal forming environments will be advantageous
- Technical Pre-Requisites
- Strong understanding of Quality Management Systems (QMS)
- Ability to read and interpret quality specifications, drawings, and customer requirements
- Strong data collection, analysis, and reporting capability
- Ability to make data-driven decisions using statistical tools
- In-depth understanding of product, material, and process requirements
- Knowledge of quality control methodologies and applicable legal standards
- Working knowledge of statistical methods (SPC, trend analysis, Pareto, root cause analysis)
- Familiarity with manufacturing safety protocols and regulatory requirements
- Strong quality administration, reporting, and documentation skills
- Knowledge of problem-solving methodologies (5 Why, Fishbone, PDCA, A3)
- Exposure to project participation and cross-functional teams
- Basic business and cost awareness
- Proficient in Microsoft Office, with intermediate Excel skills
- Working knowledge of Health and Safety requirements
- Quality system knowledge: ISO 9001, ISO 14001, IATF 16949
Competency Requirements- Strong attention to detail with a results-driven mindset
- High level of accountability and professional integrity
- Strong analytical, troubleshooting, and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Team-oriented with a proactive and positive attitude
- Ability to identify root causes of quality issues and implement sustainable solutions
- Customer-focused approach to quality and compliance
- Reliable, consistent, and dependable in performance and delivery
- Ability to work under pressure and meet tight deadlines
- Willingness to drive and support continuous improvement initiatives
Essential Duties and Responsibilities- Ensure all products conform to approved standards, specifications, and customer requirements
- Support and maintain IATF 16949, ISO 9001, and ISO 14001 systems
- Investigate and resolve internal, supplier, and customer non-conformances
- Lead root cause analysis and ensure effective corrective and preventive actions
- Investigate and respond to customer quality complaints and concerns
- Monitor and manage 4M changes (Man, Machine, Method, Material)
- Analyse defects, trends, and process performance data to drive improvements
- Conduct process, product, and system audits and close out findings
- Act as a customer quality interface and support customer audits and visits
- Maintain quality documentation, control plans, inspection standards, and test protocols
- Prepare and present quality KPIs and reports
- Ensure measurement equipment is calibrated and calibration schedules are maintained
- Monitor compliance to production and quality requirements on the shop floor
- Support the development, maintenance, and adherence to SOPs and work instructions
- Drive continuous improvement initiatives focused on quality, efficiency, and cost reduction. Provide quality-related training and support to production teams
- Support implementation and compliance with Health and Safety standards
- Ensure compliance with applicable legal, regulatory, and customer-specific requirements