RECORDS OFFICER

Records Officer Jobs in Lusaka The Energy Regulation Board (ERB), a statutory body established under the Energy Regulation Act No. 12 of 2019, invites qualified Zambian nationals to apply for the position of Records Officer at its Head Office in Lusaka, Zambia.

This full-time, permanent, and pensionable role offers an excellent opportunity for professionals seeking to contribute to effective records management within a leading regulatory institution. Position Overview – Records Officer Jobs in Lusaka The Records Officer will be responsible for overseeing the Institutional Records Management System, providing expert advice to management, and supervising the Records Staff to ensure efficient execution of their duties.

The role demands a proactive individual capable of managing both paper-based and electronic records while ensuring compliance with relevant legislation. Key Responsibilities Supervise the management of paper and electronic information to enhance creation, access, retrieval, storage, and disposal processes.

Develop and maintain filing systems that satisfy administrative, legal, and financial requirements. Contribute to the development and implementation of records management policies.

Implement retention and disposal schedules aligned with applicable laws and regulations. Coordinate the transfer of archival records to the National Archives of Zambia.

Respond promptly to internal and external information requests. Oversee the receipt and security of incoming mail and records.

Maintain file tracking systems to monitor file locations continuously. Develop individual work plans for Records Staff and monitor their performance.

Prepare regular reports on mail movement, file creation, and disposal activities. Qualifications and Experience Full Grade 12 Certificate or equivalent with at least five (5) credits.

Diploma in Records Management, Library Studies, or Archives Management. Minimum of three (3) years relevant post-qualification experience.

All qualifications must be verified by the Zambia Qualifications Authority (ZAQA). Essential Skills and Attributes Demonstrated ability to maintain confidentiality and exercise discretion.

Strong interpersonal and communication skills, both written and oral in English. Proficiency in computer applications and office equipment operation.

Capacity to write clear briefs and detailed reports. How to Apply for Records Officer Jobs in Lusaka Interested candidates must first complete the pre-application form available via the ERB e-Job Application – RECORDS OFFICER (1) form: https://forms.cloud.microsoft/r/rBx8uywFBx?origin=QRCode.

Applicants who meet the minimum qualifications will be invited to submit the following documents in Word format via email:

Application letter Current CV including at least two professional referees Certified copies of Grade 12 School Certificate Diploma certificates Relevant professional qualification certificates ZAQA-certified photocopies of all qualifications Please submit applications to: Apply Now Application Deadline:

Friday, 21 August 2026 Note:

• Only electronic applications in Word format will be considered.
• ERB is an equal opportunity employer and encourages applications from all qualified candidates regardless of gender.
• Any form of lobbying will result in disqualification.
• Only shortlisted candidates will be contacted.
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