Sage Platform Coordinator

1. JOB TITLE:

SAGE Platform Support Co-Ordinator

2. MAIN PURPOSE OF THE JOB:

The Platform Support Co-Ordinator role is expected to develop best practices, refine operational procedures and constantly innovate proactively.

Continuously identify areas of efficiency and automation within the existing frameworks, tools and processes.

The role will be responsible for identifying and scoping development requirement and liaising with 3rd party developers as well as managing the overall development process.

The role oversees all the technical aspects of the existing Group Business Platforms and provides technical support to end users.

The Group Business Platform that this role will be responsible for is SAGE X3 and SAGE 300People.

3. DESCRIPTION OF FIELD OF DUTY (KPA’s):

• Support to end users of Group Business Platforms
• Creation and maintenance of process and training material used in Systems Department
• Group Business Platform configuration
• Product Development
• Technical support
• System Management
• Reporting services on responsible group platforms

4. QUALIFICATION REQUIREMENTS:

Grade 12

BS/MS degree in Computer Science, Engineering or a related subject (advantageous)

Experience with monitoring systems a must

Experience in Project Management

Experience in Financial Processes a must

Experience in SQL advantages

5. WORK EXPERIENCE:

3-5 years’ experience in a similar role