Our client is seeking an experienced Software Implementation and Support Technician to join its software team. This role is ideal for a technically strong support professional who thrives in customer‑facing environments, enjoys SQL‑driven troubleshooting, and is comfortable working across software, networking, servers, and cloud platforms.
Why Should You Work For This Company?:- Exposure to complex, real‑world systems (SQL, networking, cloud, field devices)
- Hands‑on technical role with strong autonomy and variety
- Long‑term career stability in a specialised industry
Key Responsibilities:- Deploy and configure LAS‑developed software and databases on new customer sites
- Upgrade existing customer software and databases to the latest versions
- Provide first‑line and ongoing technical support to customers via the LAS Call Centre
- Troubleshoot software, database, communication, and field device issues
- Generate and execute SQL scripts for investigations, upgrades, fixes and reporting
Job Experience and Skills Required:
Education:
- Grade 12 (Matric)
- National Diploma in Information Technology
or relevant IT qualification including Microsoft SQL modules
Experience
- Minimum 5 years experience in software support and MS SQL environments
- Proven experience supporting production software systems and databases
- Experience working directly with customers in a support or implementation role
Technical Skills (Non‑Negotiable)
- Strong SQL and SQL query writing (investigation, upgrades, reporting)
- Solid understanding of how software interacts with MS SQL databases
- Microsoft Windows administration and server maintenance
- Networking fundamentals (TCP/IP, troubleshooting)
- Ability to diagnose software and communication issues
Advantageous / Preferred Skills
- Networking certifications: CCNA / CCNP
- Cloud exposure: Azure (preferred), AWS (advantageous)
- Serial communication troubleshooting
- Experience supporting field devices connected to servers
Apply now!
For more exciting IT vacancies, please visit:
https://www.networkrecruitmentinternational.com/ I also specialise in recruiting in the following:
Data Engineer
Software developer
Data Analyst
Infrastructure
Architecture
... and more!
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
For more information, contact:
Ntokozo Soko
Specialist Recruitment Consultant
Connect with me on LinkedIn!
https://www.linkedin.com/in/ntokozo-soko-67193923b/
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