SSA Planning and Product Analyst

Requirements:

• Diploma or Bachelor's Degree in Marketing, Sales, Business Management, Data Management, Data Science, Commerce, Engineering, Information Technology or a related field.
• A postgraduate qualification such as an MBA, MBL or Honours Degree will be advantageous.
• Minimum 3 years' experience in a Sales and/or After Sales environment within an OEM or importer.
• Alternatively, a minimum of 5 years' experience within Dealer Sales and/or After Sales (Parts and Service) operations.
• Minimum 3 years' experience in parts pricing within an OEM or importer environment.
• Exposure to Sub-Saharan African markets will be advantageous.
• Advanced Microsoft Office skills.
• Experience using CRM systems.
• Experience with Power BI, Tableau, Python and Google Analytics.
• Strong analytical, reporting and data interpretation skills.
• Ability to formulate comprehensive product marketing plans.
• Excellent written, verbal and presentation skills.
• Strong analytical thinking and problem-solving ability.
• Self-starter with the ability to work independently.

Responsibilities:

• Develop and implement After Sales campaigns and promotional activities to increase Genuine Parts sales growth.
• Develop, implement and manage After Sales marketing strategies and customer loyalty programmes.
• Conduct regular dealer engagements and market intelligence analysis.
• Monitor dealer performance and prepare performance reports.
• Coordinate dealer parts incentive programmes, including target setting and incentive management.
• Manage parts pricing, pricing benchmarking and profitability optimisation.
• Maintain parts pricing systems and manage inflation updates.
• Communicate pricing updates through Dealer Management Systems.
• Provide dealer support and resolve pricing and operational queries.
• Support field force teams to improve dealer performance.
• Assist with pricing strategy development, forecasting and KPI reporting.
• Conduct market research relating to pricing, promotional campaigns and business activities.
• Analyse business data to identify trends and provide strategic recommendations.
• Support strategic projects within the After Sales division.
• Contribute towards customer retention and market share growth initiatives.