Introduction:

Starke Ayres is the foremost African specialist and global supplier of premium vegetable, flower and lawn seed varieties – both for commercial and home garden planting. The following position has become available for a Operations Supervisor, based in Rosebank, Cape Town.

Description:

Starke Ayres is the foremost African specialist and global supplier of premium vegetable, flower and lawn seed varieties – both for commercial and home garden planting. The following position has become available for a Operations Supervisor, based in Rosebank, Cape Town.

RESPONSIBILITIES

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• Customer Service:
  
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  • Provide excellent, professional customer service at all times, ensuring a positive shopping experience.
    
  • Ensure that sales staff provide excellent, professional customer service at all times.
    
  
  
  
• Maintenance and Operations:
  
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  • Oversee the maintenance of all sales areas of the nursery, ensuring they are clean and tidy at all times.
    
  • Maintenance of property buildings and all associated nursery sales areas and verge.
    
  • Inventory control and operational management and service of small machinery and small equipment and tools.
    
  • Monitor stock levels daily and report shortages/requirements to the Line Manager.
    
  • Provide workers with assistance in performing duties as necessary to meet deadlines.
    
  • Ensure that all company procedures are executed correctly by sales staff.
    
  
  
  
• Supervision and Coordination:
  
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  • Delegate tasks to the Assistant Nursery Supervisor or Sales Assistants as per management instructions.
    
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
    
  • Identify difficult and complicated sales scenarios and intervene swiftly.
    
  • Coordinate with buyers and suppliers for seasonal training every Friday (60 minutes) for all branch staff on chemicals, fertilizers, tools, plants, and related items on sale.
    
  • Managing the contractors on site.
    
  • Organisation of monthly staff attendance register in conjunction with line managers.
    
  • Procurement of quotations for CAPEX and implementation thereof.
    
  • Management of CAPEX to specifications within budget
    
  
  
  

Requirements:

REQUIREMENTS

Education:

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• National Senior Certificate (NQF level 4) (essential)
  

Experience:

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• Minimum of 2 years of experience in maintenance or operational roles
  
• Experience in a nursery or garden centre environment (advantageous)
  
• Horticulture knowledge is advantageous
  

Knowledge and Skills:

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• Strong knowledge of maintenance procedures and best practices
  
• Proficiency in using maintenance tools and equipment
  
• Strong problem-solving abilities with a solution-oriented mindset
  
• Basic understanding of horticulture and plant care
  
• Computer literate
  
• Friendly and approachable demeanour
  
• Excellent team leadership and people management skills
  
• Effective communication skills, both verbal and written
  
• Ability to work independently and as part of a team