Supply Chain Operations Manager

Minimum Requirements:

• Relevant Degree or Diploma in Supply Chain Management, Logistics, Operations Management, Industrial Engineering, or a related field.
• Minimum 5 years' experience in a supply chain, operations, or logistics leadership role.
• Proven experience within a manufacturing, FMCG, distribution, or production-driven environment.
• Strong understanding of inventory management, warehousing, distribution, and operational planning.
• Advanced proficiency in Microsoft Excel and ERP systems.
• Experience analysing operational data and implementing process improvements.
• Strong leadership, communication, and stakeholder engagement skills.
• Ability to manage multiple priorities within a fast-paced environment.
• Sound commercial and analytical acumen.

• Coordinate and optimise end-to-end supply chain activities to support operational objectives.
• Monitor and improve the flow of materials, finished goods, and inventory across the business.
• Develop and implement operational strategies that enhance efficiency and service delivery.
• Drive initiatives aimed at reducing operational costs while maintaining service standards.

• Oversee inventory control processes to ensure stock accuracy and availability.
• Ensure effective warehouse operations, including storage, replenishment, and stock rotation.
• Monitor inventory performance and implement corrective actions where required.
• Drive best practices relating to stock management and inventory optimisation.

• Support demand planning and operational scheduling processes.
• Monitor operational performance against established KPIs.
• Analyse operational trends and provide recommendations to improve productivity and efficiency.
• Develop reporting frameworks to support informed decision-making.

• Lead and develop operational teams to achieve business objectives.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Conduct performance reviews and identify training and development opportunities.
• Ensure effective resource allocation across operational functions.

• Collaborate with internal departments to ensure alignment of operational priorities.
• Maintain strong relationships with service providers and key business partners.
• Monitor service levels and implement improvements where necessary.
• Participate in supplier performance evaluations and operational reviews.

• Ensure adherence to company policies, health and safety requirements, and operational procedures.
• Support risk management initiatives and business continuity planning.
• Maintain compliance with relevant regulatory and industry requirements.

• Identify opportunities to improve operational effectiveness and efficiency.
• Lead process optimisation initiatives across supply chain and operational functions.
• Support the implementation of new systems, technologies, and best practices.
• Promote a culture of innovation and operational excellence.

• Strategic Thinking
• Operational Excellence
• Analytical Problem Solving
• Leadership and Team Development
• Planning and Organising
• Stakeholder Management
• Results Orientation
• Continuous Improvement Mindset