Systems & Infrastructure Engineer

Full Time 4 days ago Western Cape, South Africa

Employment Information

Essential Requirements:
  • Matric Certificate.
  • Bachelor’s Degree in IT, Computer Science, IS or related field (preferred).
  • Additional professional certifications highly desirable.
  • Minimum 5+ years’ experience in IT.
  • Experience in hybrid Exchange environments.
  • Disaster recovery planning and testing experience.
  • Endpoint management (Intune / RMM tools).
  • Storage technologies (SAN/NAS).
  • Security best practices & hardening.
  • Strong experience with Microsoft 365 administration.
  • Working knowledge of Microsoft Azure.
  • Experience with on-prem Active Directory.
  • Experience with virtualisation platforms (VMware or Hyper-V).
  • Backup technologies (Veeam preferred).
  • Networking fundamentals:
    • VLAN configuration
    • Layer 2/Layer 3 concepts
    • Switch configuration
    • Firewall basics
    • Solid PowerShell skills (preferred).
  • Excellent communication skills with an ability to translate complex technical jargon into understandable information for stakeholder.
 
Key Performance Areas:
Report to the IT Facilities Manager:
  • Create users, assign licenses, manage groups.
  • Configure MFA, Conditional Access policies.
  • Manage mailboxes, shared mailboxes, distribution lists.
  • Troubleshoot mail flow issues, spam filtering, retention policies.
  • Set up Teams, channels, permissions.
  • Manage SharePoint sites, storage, and document access.
  • Data Loss Prevention (DLP), retention policies, audit logs.
  • Password resets, access issues, Teams not working, mailbox quotas, etc.
  • Configure VNets, subnets, NSGs (firewall rules), VPN gateways.
  • Role-Based Access Control (RBAC).
  • Use Defender for Cloud, monitor vulnerabilities, enforce policies.
  • Sync users from on-prem AD to Microsoft 365.
  • Troubleshoot sync issues (e.g. users not appearing in M365).
  • Handle password writeback, SSO (Single Sign-On).
  • Create and manage virtual machines.
  • Allocate CPU, RAM, storage resources.
  • Perform patching and upgrades of hypervisors.
  • Troubleshoot VM issues (boot failures, resource contention).
  • Configure backup jobs for:
    • VMs
    • File servers
    • Microsoft 365 data
  • Manage storage (backup repositories).
  • Configure switch ports (access vs trunk).
  • Create and manage VLANs (segmentation of networks).
  • Assign devices to the correct VLANs (e.g. servers, users, VoIP).
  • Basic firewall configuration (rules, NAT, port access).
  • Forecast when storage will run out.
  • Identify underutilised resources (cost optimisation).
  • Migrate on-prem servers to Microsoft Azure.
  • Roll out Microsoft 365 across the organisation.
  • Upgrade virtualisation hosts.
  • Network redesign (new VLANs, better segmentation).
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