MINIMUM REQUIREMENTS:

• Grade 12
• Good attendance record and reliability

BASIC WORK EXPERIENCE REQUIRED:

• Minimum of 2 years related experience in an admin environment.
• Contributions experience would be an advantage.

KNOWLEDGE AND SKILLS:

• Communication (Business written & verbal)
• Good interpersonal skills and able to work in a team.
• Organisational and administrative skills.
• Intermediate MS Office/PC skills
• Customer service with attention to detail
• Problem Solving and able to work under pressure
• Able to adapt to change

CONDENSED LIST OF DUTIES:

• Administration of withdrawal/retrenchment claims.
• Assessment of documents in line with company standards and procedures
• Corresponding with members or employers via mail, e-mail or telephonically
• Calculating benefits payable
• Completing and submitting necessary statistical reports
• Customer queries relating to benefits and general enquiries in terms of the Pension Funds Act
• Preparing claims for payment of benefits on the Workflow and mainframe systems.
• Ability to prioritise and draw conclusions from data.
• Work well under pressure and towards set deadlines.