Field Services: Permanent Onsite Engineer

Qualifications/personal attributes:

• A+, N+ (required)
• MCSE / MCSA or similar
• NSE 4 – nice to have
• Sophos Firewall Certified Engineer V22 - advantageous
• Excellent analytical and problem-solving skills. Strong problem resolution skills are essential
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Must have a valid driver’s license and own reliable car.

• 4-5+ years proven experience in IT Support
• Desktop support and windows systems administration
• Extensive experience with Windows server administration and server management, networking, backups, hosting and cloud infrastructure, firewalls/routing
• Networking – good understanding of network protocols including VLAN ,TCPIP, DHCP etc and infrastructure (network switches including wireless services, Access Points etc), WAN, LAN, VLAN, VPN and Wireless
• Basic firewall configuration (ideally FortiGate, Sophos or Mikrotik)
• Voice/VoIP/Hosted PBX experience
• Proficiency in implementing and managing backup solutions
• MS 365 – installing from scratch, troubleshooting and maintenance, experience with Tenant and Admin Centre would be a bonus
• Exposure to Azure & VMware or HyperV would be an advantage