Key Responsibilities:
Parts Department Management
- Manage the daily operations of the Parts Department across all franchise brands
- Ensure the department consistently meets profitability and gross profit targets
- Develop and implement strategies to increase parts sales and market share
- Monitor departmental performance through regular analysis of key performance indicators (KPIs)
- Maintain manufacturer standards and dealership policies
Inventory & Stock Control- Ensure optimal stock holding levels across all brands
- Monitor stock ordering, replenishment, and inventory turnover
- Minimize obsolescence and aged stock through proactive management
- Conduct regular stock counts and annual stock takes
- Maintain accurate inventory records and controls
System Management- Utilize and manage the Evolve Dealer Management System (DMS) effectively
- Ensure accurate processing of orders, receipts, transfers, returns, and invoicing
- Generate and interpret reports to improve operational performance and profitability
Financial Management- Prepare and manage departmental budgets
- Monitor gross profit, stock value, stock turn, and departmental expenses
- Control parts purchasing and maintain favourable supplier relationships
- Ensure adherence to dealership financial controls and procedures
Team Leadership- Lead, motivate, and develop the parts team
- Conduct performance reviews and identify training needs
- Foster a culture of accountability, customer service, and continuous improvement
- Ensure compliance with labour legislation and company policies
Customer Service- Deliver exceptional service to both internal and external customers
- Support workshop and service departments to maximize technician productivity
- Resolve customer concerns professionally and efficiently
- Maintain strong relationships with fleet, trade, and retail customers
Compliance & Governance- Ensure compliance with franchise standards and manufacturer requirements
- Adhere to health and safety regulations
- Maintain accurate records and reporting requirements
Minimum Requirements:- Grade 12 (Matric) essential
- Relevant Automotive Parts Management qualification advantageous
- Valid Driver's License
Experience:- Minimum 4 to 5 years' proven Parts Management experience within a franchised motor dealership environment
- Experience managing parts operations for more than one franchise brand is essential
- Demonstrated success in achieving departmental profitability and inventory management targets
- Experience managing large stock holdings and multiple supplier relationships
- Motor Industry experience Essential!
System Requirements:- Advanced working knowledge of the Evolve Dealer Management System (DMS) is mandatory
- Strong computer literacy including Microsoft Excel, Word, and Outlook
Key Competencies:- Strong leadership and people management skills
- Excellent inventory and stock control knowledge
- Sound financial and commercial acumen
- Strong analytical and problem-solving abilities
- Exceptional organizational and planning skills
- Excellent communication and interpersonal skills
- Customer-focused mindset
- Ability to work under pressure and meet deadlines
- Strong attention to detail
Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days from application, kindly consider your application as unsuccessful.Applications will only be considered from candidates who meet the specified criteria as per the job spec. If you do not meet the requirements, Select Motor Recruitment reserves the right not to respond to your application. Applications should be submitted no later than 1 weeks from advertising.
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