Perishable Supervisor

Key Responsibilities: 

Department Operations

• Supervise the day-to-day operations of the Perishable Department.
• Ensure the department is clean, organised, and fully stocked at all times.
• Maintain high merchandising standards in line with company requirements.
• Implement promotional displays accurately and effectively.
• Monitor product availability and replenish stock as needed.
• Ensure all opening and closing procedures are completed correctly.

• Monitor stock levels and place orders when required.
• Receive and inspect deliveries for quality, quantity, and accuracy.
• Rotate stock using the FIFO (First In, First Out) method.
• Remove expired, damaged, or poor-quality products promptly.
• Minimise shrinkage, waste, and stock losses.
• Conduct regular stock counts and assist with inventory management.

• Ensure compliance with all food safety legislation and company policies.
• Monitor refrigeration equipment and product temperatures.
• Maintain accurate temperature logs and food safety records.
• Ensure products are correctly labelled and dated.
• Maintain excellent hygiene and housekeeping standards.
• Ensure compliance with occupational health and safety requirements.

• Deliver outstanding customer service through friendliness, efficiency, and quality.
• Respond to customer enquiries and provide product recommendations.
• Resolve customer complaints professionally and promptly.
• Ensure product presentation enhances the customer shopping experience.

• Supervise, motivate, and support department staff.
• Allocate daily tasks and monitor employee performance.
• Ensure compliance with company policies and procedures.
• Assist with employee induction and on-the-job training.

• Support the achievement of departmental sales targets.
• Monitor sales trends and identify opportunities for improvement.
• Reduce wastage through effective stock management.
• Monitor gross profit margins.
• Ensure promotional activities are executed successfully.

• Promote a safe working environment for employees and customers.
• Report hazards, incidents, and accidents promptly.
• Ensure all health and safety standards are consistently maintained.

• Grade 12 (Matric) or equivalent.
• A qualification in Retail Management, Food Retail, Business Management, or a related field will be advantageous.
• Minimum of 2–3 years' retail experience within a Perishable Department.
• Previous supervisory or team leadership experience is preferred.
• Experience with stock control, inventory management, and merchandising.
• Sound knowledge of food safety regulations and hygiene standards.