Key Responsibilities

Property Administration

• Provide full administrative support to the Property Manager
• Maintain accurate tenant and property records
• Prepare property correspondence and documentation
• Coordinate property inspections and maintenance requests
• Assist with monthly property reporting

Leasing Administration

• Prepare lease agreements, renewals and addendums
• Manage lease documentation and filing
• Track lease expiry dates and renewals
• Process tenant onboarding and offboarding
• Liaise with legal teams, brokers and tenants

Credit Control & Debtors

• Manage tenant accounts and debtor collections
• Follow up on outstanding rentals
• Perform banking allocations and reconciliations
• Resolve account queries and payment discrepancies
• Reduce arrears and improve collection performance

Financial Administration

• Assist with billing and invoicing
• Process journals and account adjustments
• Prepare arrears reports and management reports
• Support monthly financial processes
• Maintain accurate financial records

Tenant & Stakeholder Management

• Respond to tenant queries professionally
• Build strong tenant relationships
• Liaise with contractors, suppliers and service providers
• Deliver exceptional customer service at all times

Minimum Requirements

• Grade 12
• Relevant qualification in Property Management, Finance or Business Administration (advantageous)
• Minimum 3–5 years' Property Administration experience
• Previous experience within Retail Property Management
• Strong Leasing Administration experience
• Proven Credit Control and Debtors Management experience
• Experience working on MDA / MRI Property Central
• Excellent Microsoft Excel skills
• Strong administrative and organisational abilities
• Excellent communication and customer service skills

Highly Advantageous

• Experience working for a REIT or Property Investment Company
• Commercial or Retail Property experience
• Property Management systems experience
• Tenant billing and lease administration
• Financial reporting experience

Key Skills

• Property Administration
• Retail Property
• Commercial Property
• Leasing Administration
• Lease Management
• Credit Control
• Debtors Administration
• Tenant Administration
• Property Management
• MDA
• MRI Property Central
• Banking Allocations
• Reconciliations
• Billing
• Collections
• Property Finance
• Customer Service
• Reporting
• Microsoft Excel
• Stakeholder Management

Why Join This Opportunity?

• Join a leading South African REIT
• Manage administration for a portfolio of 10–11 Retail Properties
• Work with approximately 250–300 tenants
• Gain exposure to a dynamic commercial property environment
• Work alongside experienced Property Managers
• Excellent long-term career growth within the property investment sector

Location

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