Shipping Document Controller (Freight Forwarding)

Key Responsibilities

• Prepare and verify commercial invoices, packing lists and export documentation.
• Compile and manage Letter of Credit documentation.
• Coordinate and track international import and export shipments.
• Monitor container movements and proactively follow up on shipment status.
• Ensure Bills of Lading and all shipping documentation are accurate and issued on time.
• Liaise with freight forwarders, shipping lines, factories, banks and clients to resolve documentation and shipment queries.
• Ensure original shipping documents are dispatched timeously to enable customs clearance.
• Maintain accurate shipment status reports and provide regular updates to stakeholders.
• Ensure compliance with client, banking and international shipping requirements.

Minimum Requirements

• Grade 12 (Matric).
• Diploma or Degree in Logistics, Supply Chain or a related field (advantageous).
• Minimum 3 years' experience in international freight forwarding, shipping documentation or import/export administration.
• Proven experience tracking international shipments and coordinating freight movements.
• Solid understanding of Bills of Lading, Letters of Credit, commercial invoices, packing lists and customs documentation.
• Advanced Microsoft Excel skills.
• Experience working on freight forwarding or logistics systems advantagous.

Key Competencies

• Exceptional attention to detail and accuracy.
• Strong planning, organisational and time management skills.
• Excellent communication and stakeholder management skills.
• Ability to work under pressure while meeting strict international shipping deadlines.
• High level of integrity, accountability and professionalism.