Store manager

Stores Manager – Job Description (Summary)

The Stores Manager oversees daily operations, manages stock, ensures food safety compliance, supervises workers and ensures customer satisfaction.

Key Responsibilities:

Inspects incoming stock items for quality and correct quantities

Counts food items and re-order before they run out

Use FIFO and other methods so that older items are sold first

Checks expiration dates regularly to reduce spoilage and damage

Follows local food laws and hygiene rules

Keeps the environment, storage areas, refrigerators, shelves clean and pest free

Monitors storage and freezer temperatures to prevent food spoilage

Trains and supervises team members and makes work schedules

Helps solve customers complaints to ensure ultimate customer satisfaction

Ensures all stock received is accounted for

Monitors daily sales, handle cash and deposits.

Responsible for meeting monthly sales targets

Makes daily, weekly and monthly sales reports and communicates to the management

REQUIREMENTS/QUALIFICATIONS

G12 Certificate with 5 credits or better including English and Mathematics.

Diploma or Degree in Hotel and Hospitality, Sales, Marketing, Retail or Business administration.

Computer literate-Proficient In MS Word, Excel. Familiarity with POS or inventory tracking system.

Ability to manage inventory, perform stock takes, reconcile deliveries.

Understanding of basic food Handling, hygiene standards.

Ability to supervise, train and motivate staff.

Experience in busy retail, supermarket or food store will be an added advantage.