Passenger Vehicle Quality Controller - Western Cape

Responsibilities:
Quality Control

• Inspect vehicles after servicing or repairs to ensure all work has been completed to the required standard
• Verify that customer concerns have been addressed and resolved
• Conduct final quality inspections before vehicles are released to customers
• Identify defects, incomplete repairs, or workmanship issues and arrange for corrective action
• Ensure all quality control procedures and manufacturer standards are followed

• Perform visual and functional checks on completed vehicles
• Road test vehicles where required to confirm repairs have been successfully completed
• Check that all vehicle systems operate correctly and safely
• Ensure vehicles are clean, free from damage, and ready for customer collection

• Liaise with technicians, workshop controllers, and service advisors regarding quality-related issues
• Provide feedback to technicians to improve repair quality and workmanship
• Assist with maintaining high workshop productivity while ensuring quality standards are met
• Promote continuous improvement within the workshop

• Complete quality control documentation accurately
• Record inspection findings and report recurring issues to management
• Ensure repair orders are complete before vehicle release
• Maintain accurate records in line with dealership procedures

• Ensure all vehicles comply with roadworthiness and safety requirements
• Follow company health and safety policies and workshop procedures
• Maintain a clean and organised work environment

• Deliver excellent internal customer service to the workshop and service departments
• Support the dealership's commitment to customer satisfaction
• Perform any other reasonable duties as requested by management

• Grade 12 (Matric)
• Qualified Motor Vehicle Technician (preferred)
• Minimum 2-3years previous experience as a Quality Controller, Workshop Controller, Diagnostic Technician, or Senior Technician within a passenger vehicle dealership / automotive environment
• Sound knowledge of passenger vehicle servicing, repair procedures and technical knowledge
• Excellent fault-finding and diagnostic ability
• High attention to detail
• Good communication and interpersonal skills
• Ability to identify workmanship issues and recommend corrective action
• Good organisational and time management skills
• Ability to work under pressure while maintaining high quality standards
• Sound understanding of manufacturer quality standards and workshop processes
• Computer literate with experience using dealership management systems
• Valid driver's licence
• Clear criminal record
• Motor Industry experience Essential!