Claims Specialist: Reinsurance

Duties & Responsibilities

• Manage the reinsurance claims portfolio from notification through to final settlement.
• Ensure timely and accurate processing of large and complex claims.
• Drive effective reinsurance recovery strategies to maximise recoveries.
• Assess and manage catastrophe and risk-related claims.
• Analyse claims trends and emerging risks affecting the reinsurance portfolio.
• Prepare claims reports and provide technical claims data to support reinsurance renewals.
• Participate in renewal discussions with reinsurers where required.
• Identify, assess and report operational risks within the claims environment.
• Build and maintain strong relationships with brokers, reinsurers, assessors, repairers, contractors and other service providers.
• Ensure effective communication with internal and external stakeholders.
• Drive continuous improvement initiatives to enhance operational efficiency and service delivery.
• Support the achievement of broader claims and reinsurance objectives.

Desired Experience & Qualification

Minimum Requirements

• Grade 12 (National Senior Certificate).
• Degree in Insurance, Finance, Business or a related field will be advantageous.
• Short-Term Insurance qualification will be advantageous.
• Minimum 5 years' experience managing large and complex insurance claims.
• Proven experience making complex technical claims decisions.
• Previous experience within a Reinsurance Claims environment is essential.

Knowledge & Skills

• Strong understanding of short-term reinsurance contracts and treaty structures.
• Sound knowledge of property and motor claims.
• Financial acumen with experience managing reserves, recoveries and claims reporting.
• Strong analytical and problem-solving abilities.
• Excellent negotiation and stakeholder management skills.
• Ability to build strong relationships with brokers, reinsurers and service providers.
• Excellent written and verbal communication skills.
• High attention to detail and ability to manage multiple priorities.
• Proficient in Microsoft Excel, Microsoft Word and claims management systems.

Package & Remuneration

Application